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Returns

We make every effort to ensure that you receive only the finest products from Heavenly Gift Baskets. If for some reason you are dissatisfied, please return the unopened product within ten (10) business days for a full refund minus shipping or delivery fees. We are unable to accept returns on opened baskets containing food products for health reasons.

Damaged Item Replacement

Although every effort has been made to adequately secure your product before shipping, damage may occur during particularly rough handling during shipment. We will gladly replace any damaged items if returned within 10 business days, minus the shipping and delivery fees. In addition, you will receive a 10% discount coupon toward your next purchase from Heavenly Gift Baskets.

Shipping

Items are usually shipped within 24 hours of purchase/order and are routinely shipped via Fed-Ex ground ( 1-7 business days). Delivery costs are based upon item weight and package size. A nominal fee for packaging materials is included in the shipping costs. Shipping fees are nonrefundable. COD returns will not be accepted.We will not be held responsible for shipping to incorrect addresses. If we are provided with an incorrect address, the customer will be held liable for paying the additional shipping fees incurred. Shipping Rates Explained Our company will file any/all claims on behalf of our customer with the shipping company to recover all costs if the package is deemed lost or stolen.

 

Special Orders/ Volume Orders

Special orders and large volume order requests can be made. Please allow between 2- 3 weeks for these orders to be filled. A 50% deposit may be required on special orders or any orders over $500.00.

Gift Baskets Containing Wine

Please refer to our wine baskets page for more detail.

Substitutions

We reserve the right to make substitutions in our baskets with similar items of equal or greater value without prior notification. Quality will never be compromised by substitutions.

Privacy Rights

When ordering wine, our company will forward the client's billing and credit card information to BevMo! Heavenly Gift Baskets will not purchase any alcoholic beverages for our customers as mandated by California State Law. Otherwise we will not share any of our clients' information with any third party organizations. For security reasons, all paperwork containing our clients' personal information will be shredded before its disposal.

For more information regarding our Privacy Rights practices, please visit our
Privacy Policy page.

 

 
 

 
 

Same day door-to-door delivery services available
within San Diego County.

Next day ground delivery services available within Southern California, Los Angeles, Orange, Low desert,
Palm Springs and Riverside counties


Please click here to view all locations covered.


Nationwide shipping available,
with most orders shipped the same day!

 
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Heavenly Gift Baskets
All Rights Reserved